Shipping policy

ORDER PROCESSING:

Please allow 1 day to dispatch your order. Expect an email within the next day to let you know your order is on the way!

STORE PICKUP:

We offer store pickup in Hitchin and Letchworth. If you wish to pick up your order, please contact us beforehand at info@halitesalts.co.uk to arrange this.

LOCAL DELIVERY:

Currently, we do not offer local delivery. If you are interested in this service, please contact us.

FLAT RATE SHIPPING:

Orders within mainland UK are generally shipped within 1-2 days using DPD next day delivery. Shipping is free unless stated otherwise on the product. For full and half pallet orders, delivery may take 1-5 days depending on your address. Please contact us for a more accurate timescale. Note: We do not ship internationally at this time.

DOMESTIC SHIPPING RATES AND ESTIMATES:

For most orders, we offer 1-2 day delivery within mainland UK via DPD next day delivery. Shipping is free unless stated otherwise on the product. For full and half pallet orders, delivery can take 1-5 days depending on your address.

INTERNATIONAL SHIPPING:

At this time, we do not offer international shipping. If you're interested in international shipping, please register your interest by emailing us at info@halitesalts.co.uk.

REFUNDS, RETURNS AND EXCHANGES:

We accept returns up to 14 days after delivery, in line with UK distance selling regulations. If the item is unopened and in its original condition, we will refund the full order amount minus the shipping costs for the return. For any quality-related issues, please contact us before returning the item at info@halitesalts.co.uk.

GENERAL:

If you have any further questions, please don't hesitate to contact us at info@halitesalts.co.uk.