Block Salt & Tablet Salt Subscription Terms & Conditions - Halite Salts Limited
1. Subscription Options
Block Salt Subscription
(PDV Block Salt – 2 × 4kg blocks per pack)
Quantities per delivery:
- 3 packs (6 blocks)
- 6 packs (12 blocks)
- 9 packs (18 blocks)
- 12 packs (24 blocks)
- 30 packs (60 blocks)
- 60 packs (120 blocks)
- 144 packs (1 pallet – 288 blocks)
Tablet Salt Subscription
(PDV Salt Tablets – 25kg bags)
Quantities per delivery:
- 1 × 25kg
- 2 × 25kg
- 3 × 25kg
- 5 × 25kg
- 10 × 25kg
- 48 × 25kg (1 pallet)
Delivery Frequency Options
Automatic delivery every 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, or 12 months.
Subscription Discount
2. Pricing & Payments
2.1 Subscription Price
Pricing varies per product and includes a 5% subscription discount.
2.2 First Payment
Your first payment is taken immediately when the subscription is created.
2.3 Recurring Payments
Payments are taken automatically on your chosen renewal date(every 1–12 months).
2.4 Failed Payments
- We will make 2 further attempts
- If unsuccessful, subscription may be paused or cancelled
3. Delivery
If delivery cannot be completed:
Courier will reattempt delivery or leave in a safe place where permitted.
4. Managing Your Subscription
You can manage your subscription at:
https://halitesalts.co.uk/a/subscriptions/
- Change delivery frequency
- Update address
- Update payment method
- Pause or skip deliveries
- Cancel subscription
4.2 Cut-Off Times for Changes
Changes must be made at least 48 hours before renewal.
5. Pausing Your Subscription
You may pause your subscription for as long as you wish.
Paused subscriptions are not billed and no deliveries will be made until reactivated.
6. Cancellation
6.1 How to Cancel
- Through your subscription portal, or
- Email info@halitesalts.co.uk
6.2 Cancellation Cut-Off
Must be submitted 48 hours before renewal.
Any orders already processed will still be dispatched and billed.
7. Refunds & Returns
7.1 Refund Eligibility
Refunds are available for:- Damaged items
- Incorrect items
- Non-delivery
Email info@halitesalts.co.uk within 7 days of delivery.
7.2 Returns
We do not accept returns unless damaged or faulty.
8. Subscription Discounts
Subscription orders save 5% vs one-off purchases.
Introductory promotions may apply to the first charge only unless stated otherwise.
9. Product Availability
If a product is temporarily unavailable
- You will be notified
- You may delay your order or adjust your schedule
- A suitable alternative may be offered with your approval
10. Termination by Us
We may cancel or suspend a subscription if:
- Payments repeatedly fail
- Delivery cannot be completed
- Terms are breached
- The service is discontinued
11. Privacy & Data Usage
Your data is processed under our Privacy Policy:
https://halitesalts.co.uk/policies/privacy-policy
Payments handled securely by Shopify Payments / Stripe.
12. Amendments to Terms
We may update these Terms occasionally.
Significant changes will be communicated via email.
Continuing your subscription constitutes acceptance of the updated Terms.
13. Contact Information
Email: info@halitesalts.co.uk
Phone: 020 3051 3859
Address:
Halite Salts Limited
40A Wilbury Way
Hitchin, SG4 0AP
14. Governing Law
These Terms are governed by the laws of England & Wales.